Store Policy

STORE POLICIES

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

  • RETURNS

    If you are not satisfied with your purchase, please contact us within 15 business days of purchase. Refunds will be issued back to the original payment method. (Products not used and returned may be subject to 20% restocking/open box fee). A "Return Authorization Number" (RAN) will need to be written on the return package for the return to processed. We will issue the RAN per return request.

  • Gift Cards/Certificates & Refunds- If an item was purchased using a gift card/certificate and is needed to be returned for a refund, a store credit will be issued as a refund.



    Sales on the following items are final:

    1. Special orders (Based on brand & caliber. Please contact us.)
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. NFA items.
    4. Illumination devices, electronic sights and optics.
    5. under garments
    6. Bows & Cross Bows
    7. Arrows
    8. Ammuntion, powder, & primers 

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure. Eagle Armorment is required to have mandatory (done quarterly) PCI compliance audits to ensure safe and reliable transactions for customers.

  • ORDER FULFILLMENT

    All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS. Tracking numbers are available for items shipped via UPS.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

 

 

 

 

  •   Price Matching

 We are committed to saving our customers money by having the lowest prices in the market. However, if a customer finds a lower price on an identical stock item from any local competitor, WE WILL PRICE MATCH!

Eagle Armorment will match verifiable, online prices. (“verifiable” is defined as pricing that is able to be verified by Eagle Armorment Customer Service as current, valid, and in stock)

  • Phone Orders

Orders that are taken over the phone will need to be on a pre-order basis (Deposit for pre-orders will vary per item). We will not be offering pay on delivery/ pick-up as of June 1, 2023. Cash delivered prior to order being placed, money orders mailed to Eagle Armorment, and credit card over the phone are all acceptable form of payment for phone orders. Please have your part number and/or UPC number when place a phone order.

  • Online Order Pick-up 

Orders that were placed online with the pick-up option in place of shipping will have a email sent when the order is ready for pick-up. After the order is ready for pick-up, please plan to pick your order up within 5 business days or order maybe subject to a return and 20% re-stocking fee deducted from refund amount. 

  • Pre-Order/Backorder Products

Pre-Orders/Backordered products with an estimated delivery date is the farthest date Eagle Armorment expects the product to become available with our suppliers/warehouses. By preordering products will allow for securing a popular product when it becomes available. In the event that a manufacturer is running a product rebate/promotion, and the product is not available, but is available for pre-order, you can still qualify for the rebate/promotion if purchased within the manufacturer's specified dates. All pre-orders are considered final. In the event a product would become discontinued, an option of store credit (within 2 Business Days) or refund back to original payment method can be issued (within 7 business days). You will be updated by email with information as your order status changes.

 

 

 

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